Troubleshooting
How to contact ChungDoi support
Send the details support needs so your issue can be solved faster.
2 min readUpdated 2026-06-15
Include the useful details
When contacting support, include your account email or phone number, invitation link, the device and browser you used, and a screenshot or short description of the issue.
For payment issues, include payment time, amount, payment method, and proof of successful transfer.
Use the channel you already contacted us on
If you have an existing Messenger or LINE conversation with ChungDoi, continue there. The support team can see the conversation history and avoid asking you to repeat yourself.