How to fix image upload issues - Help Center | ChungDoi
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Troubleshooting

How to fix image upload issues

Solve common photo upload problems on mobile and desktop.

4 min readUpdated 2026-06-15

Check file size and connection

Large photos can take longer to process, especially on mobile networks. Try again on a stable Wi-Fi connection or compress the photo before uploading.

If you are uploading many gallery images, add them in smaller batches.

Try another browser

Some in-app browsers handle photos differently. If upload fails inside a chat app, open ChungDoi in Safari, Chrome, or your phone's default browser and try again.